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privacy protect FAQ

How does privacy protect help reduce spam?
Due to bettahost.com's dynamic email system, your visible email address is constantly changing, so while it is being harvested and redistributed, it will change and the previous address will no longer work for the spammer. The Domain privacy protection Service (an affiliate of bettahost.com.com) secures and maintains your real email address on file so you receive important information regarding your domain.

What if I need to prove ownership of a domain?
You have the ability to temporarily disable the privacy protect service through your domain control panel. Turn off the service and then ask the verifying party to confirm whois registration details at http://www.bettahost.com/whois.php. Once complete, you may turn the privacy protect service back on through your domain control panel.

What if someone sends something to the mailing address?
For communications received which does not appear to be unsolicited commercial mail, The Domain privacy protection Service (an affiliate of bettahost.com) may either forward such communication to you or may attempt to communicate to you a scanned copy of a page of the communication. The Service may elect to not forward to you communications which appear to be unsolicited, or communications which appear to be from your having used the IDP Services as a general mail forwarding service.

Why can't I use this service with my .us name?
.US has made a dramatic change in their policy saying (in part):

"The United States Department of Commerce's National Telecommunications and Information Administration ("NTIA") has recently completed its review of "proxy" or anonymous domain registration services by .us Accredited Registrars. At the conclusion of this review, NTIA directed NeuStar to phase out the offering of such services by Registrars or by any of its partners or resellers and to ensure that complete and accurate WHOIS data is provided for any existing registrations in .us."

Although we disagree with this policy, we will make the necessary changes. Therefore, we will prohibit the offering of bettahost.com's privacy protect or similar services to .US registrations. This policy ONLY applies to .US registrations.